Terms and Conditions
WHAT HAPPENS IN YOUR HOMEOPATHIC APPOINTMENT?
Homeopathic consultations involve a relationship between the client and the homeopath with confidentiality, trust, and respect. Your first homeopathic consultation will take around an hour or up to an hour and a half, any further sessions last around 30-45 minutes.
During the consultation, I need to find out as much as I can about you, including how you feel, your energy, your diet, sleep, routines, exercise, and your general health.
Once you’ve had your consultation, I then work on your case notes, and find a match in the homeopathic materia medica for your symptoms. I then send you a remedy in the post, all included in the fee. I work with one remedy per prescription as per Classical Homeopathic philosophy.
MY COMMITMENT TO YOU AS MY CLIENT:
My aim is to find the best homeopathic remedy to suit you out of the many remedies found in nature, prepared homeopathically. I offer you time, care, and advice to help you on your healing journey. I sometimes offer Homeobotanical blends to my UK clients if I feel they would help, these are charged as an extra service at £20 per bottle plus postage of £5.
YOUR INVOLVEMENT :
When starting homeopathic treatment, it is important for you to commit to your healing and prioritize your appointments and take note of your changing symptoms after taking a remedy.
Health isn’t static, it is dynamic and changes over time depending on many factors. Getting better is a journey not a quick fix, and we will most likely need to work together over a few months, or longer, to get you to the level of health you are seeking. Generally, the longer you have had symptoms, the longer the treatment will take (but not always – this depends on the individual case). The focus is on gentle, slow, and permanent positive changes to your health. Once you’re happy with your improved health, you can then book appointments if or when you feel you need a remedy. If you’re not sure, drop me an email and we can discuss this together.
BOOKING:
When booking your consultation please check you have chosen the right time zone. I am in the UK so I may be working at different times than you expect.
CANCELLATIONS
I ask that you allow at least 24 hours’ notice if you wish to cancel or reschedule your appointment. This allows someone else to take the session who may need urgent support.
If you cancel within 24 hours of your appointment or do not show up without a valid reason you will be invoiced 50% of the consultation fee.
THE CONSULTATION :
The Consultation will take place at the time indicated. If you arrive late at the meeting, we will still have to finish at the correct time so that I am ready for my next client. You be be charged the full consultation rate.
For video consultations you will get a link to join the zoom consultation with your booking email. If for any reason it does not work, we can find another way to communicate, please email me if there are any issues asap. Please check your emails before your consultation is about to begin. I might ask you for more information or photographs, we can discuss this as required during your consultation. This may be required to help determine the right remedy.
CONTACT BETWEEN CONSULTATIONS:
This will be discussed at your consultation. I might ask for email updates in-between consultations if needed.
PHARMACY:
If you are a UK based client of mine, I will post your remedy prescription and any homeobotanical blend out to you using Royal Mail first class, you should receive this within a few days of your consultation. If you are outside of the UK or have booked an acute consultation in the UK I will send you an email with details of the prescription after our consultation. I will also send you details of where to purchase the remedies from. You can purchase the remedies from other sources if you have them.
FIRST AID PRESCRIBING:
We will discuss taking other remedies during your treatment. First aid consultations can also be booked in between consultations if you have an acute symptom you need help with. I recommend purchasing a good first aid kit of remedies to have at hand in case of acutes.
HOMEOPATHY ALONGSIDE MAINSTREAM HEALTHCARE:
Homeopathy works well alongside mainstream healthcare programs and medications. You will not be asked to come off medications during your treatment. You may be asked to go for additional health checks to see if your medications are still required.
HOMEOPATHY IS NOT INSTEAD OF ACCIDENT AND EMERGENCY CARE:
If you need emergency health care, please contact your doctor or Emergency Services.
EMERGENCY SERVICE:
I cannot provide an emergency service. If you need emergency care, please contact the emergency services.
CONFIDENTIALITY:
I will not share your details with anyone. I am registered and abide by data protection laws in the UK. Please click through to my Terms of Trading for further information
EMAILS:
When you book a consultation with me, I will add your email address to my own client list so that I can contact you about your consultations, about news and courses, and about learning more about homeopathy. You can unsubscribe from this list at any time.
HEALTH NOTES:
I am required by law to keep your consultation notes for 7 years. These will not be shared with anyone unless the law requires me to submit information for the protection of life.
THE CONSULTATION:
Everything discussed at each consultation is confidential and will not be discussed with anyone else unless I have your specific instruction to discuss your information with other health professionals.
CODE OF CONDUCT:
I am a registered member of the society of Homeopaths and abide by their Code of Ethics.
TECHNOLOGY:
The use of Internet, video calls, messenger, emails, or telephone calls: I will take every precaution reasonable possible to ensure the privacy of your information, but it cannot be guaranteed across these technologies. I have password protected technology.
PAYMENT:
Payment can be made by online card payment at the time of booking, or at the end of the consultation by card. If you’re outside of the UK I will send an invoice before your consultation. Please settle your invoice within 24 hours of your consultation.
CONSULTATION PACKAGES:
I offer a series of discounts for prepaid packages. Please see https://janehampson.co.uk/prices-and- booking/ for details.
TECHNOLOGY:
I mostly use Zoom Video calls but can use other platforms if this doesn’t work for any reason. I use email for contact between consultations, please do not call or text. Check your emails prior to your consultation.
HOLIDAY COVER:
When I’m away you can visit the Homeoapthy247 website and book an acute consultation with onevof the team.